Refund Policy

HorseBoost carries a 60-day money-back guarantee from the date of purchase.

What the guarantee covers

The guarantee runs for 60 days from purchase and covers dissatisfaction with your results or your overall experience. The brand requires at least 30 days of use before a refund request becomes eligible, narrowing the practical refund window to roughly days 30–60.

How to request a refund

Contact the official store directly at contact@customercs.com or +1 (507) 448-8190 with your order number, within the 60-day window. Some guarantee programmes require unused or empty bottles to be returned; confirm what applies to your order before shipping anything back.

Confirm terms at checkout. Guarantee length and return requirements are set by the merchant (Instituto Experience / BuyGoods) and can change — the terms on the official order page at the time of your purchase always take precedence over this summary. Orders are processed through BuyGoods, so charges may appear under BuyGoods or the checkout processor's name rather than HorseBoost.